All are conveniently bundled so that you can easily download them. Service packs include updates, system administration tools, drivers, and additional components. Service packs keep the product current, and extend and update the functionality of your computer. Service packs are the means by which Microsoft Windows product updates are distributed. Refer to Cisco Technical Tips Conventions for more information on document conventions. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. Microsoft Windows NT 4.0 and Windows 2000 The information in this document is based on these software and hardware versions: Prerequisites RequirementsĬisco recommends that you have knowledge of these topics: This document explains how to ascertain which Microsoft Windows Operating System and Service Pack is installed on your Cisco Intelligent Contact Management (ICM) computer.
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